Vodacom not bothering to correct their error

This issue relating to the change in package from the Smart M to the Smart S has STILL NOT BEEN RESOLVED. I have now been paying for the incorrect contract for 10 months!!<br> <br> Previous report :<br> I went in for an upgrade on my cellphone in June 2014 at the Woodmead branch. At the same time i requested for my contract to be changed from the Smart M package to the Smart S package.<br> <br> I received my January bill which was more than DOUBLE what it usually is, so i decided to investigate further. It turns out because I used about 1.5 GB of data over my limit in January I was billed about R650 for it!!! I then noticed my contract fees seemed a bit high - I checked my package details online and saw i was STILL ON THE SMART M PACKAGE!! I paid the \penalty"fee to Vodacom last year July/August in order to change contracts before the contract period was up"