Vodacom Not attending to massive data overbilling service request

<p>I have been a loyal Vodacom customer for 15 years. Since 2014 i upgraded to the Red VIP package, and it was the beginning of massive unexplained data overcharging.</p> <p>every 4-5 months i get a massive data bill ranging from R6000-R13000.</p> <p>i lodged a service request ref nr 1- ********** 8015 on 12 May 2016.</p> <p>Its today 19 July and the Vodacom Technician Mr Van Wyk is still yet to complete my service request.</p> <p>In the mean time i need to fork out massive amounts of cash to keep my line from being Suspended.</p> <p>No matter how hard i try, it seems that Vodacom doesnt care to adress my third querry of this kind in 2 years.</p> <p>So where to now?</p>