1 reviews | Active since Mar 2011
Vodacom not assisting
I switched from a blackberry to a different phone. While on Blackberry an internet inhibiter was placed on the contract. Due to this the new phone which is a Nokia has no internet connectivity. <br> <br> This has been reported on numerous occasions with the call centre, I also visited the Vodashop at Lakeside Mall in Benoni and the problem is still not resolved in spite of numerous promises. <br> <br> The service received from Vodacom is atrocious and I would like this problem resolved as I am unable to use any internet applications on my phone. <br> <br> I find it ridiculous that such a small query could become such a big problem to resolve. Data bundles purchased in this period has expired but I was unable to use the data due to the internet inhibiter. I thus insist on either a refund for the data purchased or the same data to be loaded once the problem is resolved. <br>
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Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
