HT
HEnnie T
1 reviews | Active since May 2009
15 May 2015, 09:43
Vodacom not answering me on giving out my personal
A company calling themselves Mondo [URL Removed] tel: *** phoned me on both my Vodacom numbers more then ten times. Telling me that they got all my info from Vodacom and that they offer to reduce my rates for Vodacom.<br> <br> I contacted Petro Heyneke and sent her an email. she did not even bother to answer me. After I phoned her again she promised to answer me and she said that she has a proper answer for me. After my third attempt to ask her for feedback because I am worried about a third party having my personal detail she wrote me an email telling me that she cannot help me because she is not in a position to help me, and that I need to contact the CEO's office to get help.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
15 May 2015, 11:44Hello hedrik1234,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply15 May 2015, 11:44
Official
Hello hedrik1234,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
