1 reviews | Active since Nov 2017
Vodacom not activating my data
I am extremely disappointed in a network which I have been part of for 17 years. On Wednesday, I selected and paid for 'Double Your Data' 2GB X 2. I am supposed to receive 4G in total and I have only received 2G. Now my data has run out and my query may take up to 5 days to be resolved. So now I am forced to buy more data because I cannot wait up to 5 days with no data!!!! Shocking service for what I pay every single month. For the past 17 years!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Ms Leigh-Ann Jackson ,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,
Dear Ms Leigh-Ann Jackson ,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
Shad
Best regards,