AG
Andre G
1 reviews | Active since Jan 2020
04 Feb 2020, 14:45
Vodacom not abiding by contract
Took out a new contract for 50GB data effective 01/01/2020 and Vodacom only gave me 40GB...from the 7th January 2020 it's been a nightmare to get my extra 10GB...Vodacom just doesn't give a damn on resolving my query. To date I have not received my 10GB after numerous calls and query numbers...Worst service ever and I would not recommend Vodacom to anyone
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Vodacom's replyOfficial
05 Feb 2020, 07:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2020, 07:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team