vodacom not a service provider

<p>refEC-0412-3EEJSR im aware of my device settings and data usage setting for wifi and mobile data, dont insult me by trying to cover up vodacoms mistakes by implying i dont know how ton use my device. and all backround data is restricted. my question where is the proof of investigation on paper.. and show your proof for cell no. ********** 236, where did my dads airtime go aswell. if vodacom is in full control of their billing and data. why did they send out an sms with a link to click on to help them be able to improve billing? (i did not click on the link) and lastly why are sms's sent out stating data has been depleted , when in fact there is more than enough data? and by the way in last week when airtime disapeared i didnt recieve one single sms of depleted data. all app updates take place during wifi connection which is the entire day.. so please dont insult my intelligence saying its my device.. when so many people are complaining with same issue over same period of time... GIVE ME MY PROOF PROVIDE ME WITH A SERVICE AND MAYBE I WONT FEEL THE NEED TO SCREAM.</p>