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albert M

1 reviews | Active since Apr 2013

21 Apr 2022, 12:14

Vodacom not a reliable service provider

Vodacom claims to have cancelled the contract but why am I being listed on ITC and I’m being called by the vodacom collections agents. If the contract was cancelled why do I owe them and it was never mentioned before now all of suddenly I owe them money.

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2022, 14:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team