JC
Jenny C
1 reviews | Active since Sept 2018
25 Nov 2020, 10:41
Vodacom not a communications company
Hi, I have a query with vodacom and have been trying to chat to a consultant for 3days and no one to chat to. Their voices prompts don't have the option I require. Most frustrating. Vodacom come on guys, you are a communications company. You need to really work on your customer service.
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Vodacom's replyOfficial
25 Nov 2020, 10:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team