VODACOM & NORTON LAMBRIANOS ATTORNEYS MUST FALL

I was sent an sms to say that I have been handed over. When I asked, what I am paying for, I was told that I am paying for a contract. That I took out in 2020. I did have a contract then, I have paid that contract up. I DID NOT RENEW OR TAKE OUT ANOTHER CONTRACT. I DID NOT RECEIVE ANY CONTRACT TO SIGN. I did not receive any communication about this matter. I was in credit for months. I tried contacting Vodacom via email, where I provided them with the emails they sent me stating that I was in credit then arrears. I asked for an explanation, but all I get is. "Ticket closed" They asked me for the ffg information which I do not know. Price Plan/Contract Plan. I would like to understand what is going on but nobody can help me. I spoke to Lindiwe Sikhosana at Norton Lambrianos Attorneys, WHO DID NOT HELP ME AT ALL. SHE WAS EXTREMELEY INCOMPENTENT. Highy upset.