SH
Shaun H
1 reviews | Active since Dec 2018
20 Dec 2018, 19:32
Vodacom North Cape Mall Kimberley
Vodacom north cape mall is absolutely useless! I've ordered a tablet to upgrade on Tuesday, the sales guy assured me it will be here early Thursday morning. Thursday evening when I went to pick it up, the device was not there, the sales guy informed me that he had to back order it, but he never called me to inform me, so I waisted two days for Vodacom kimberley, there is absolutely no customer service, the place is better off closed! No communication, just a horrible shop!
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Replies (2)
Vodacom's replyOfficial
21 Dec 2018, 08:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Dec 2018, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
21 Dec 2018, 09:42Dear Shaun,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Vodacom's reply21 Dec 2018, 09:42
Official
Dear Shaun,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)