VODACOM Nooooo Service

I have been a customer with vodacom for 20 plus years. Recently my phone was disconnected due to my acc being in arrears (provided vodacom only sends a statement on the 5th of every month) I paid the amount requested by vodacom to reconnect my lines and still NO SERVICE. I was asked to send numerous emails to numerous places and promised that in 2 to 4 hours my phone would be active....NOTHING !!! Every person (lady) I spoke to except the last gentleman that unfortunately had to deal with me was extremely rude and very unhelpful. I think vodacom has enough customers and we need to maybe start giving other service providers a chance and see if there is still such a thing as service out there!!! Even the email for a manager I was provided with does not work and no help from any avenue!!!! DISGUSTED AFTER ALL THESE YEARS OF WASTED LOYALTY