AS
Ann S

1 reviews | Active since Jun 2024

27 Aug 2025, 10:20

vodacom nooooo

took out a new contract..got recycled number so now i get calls all day from people the past person who had number owes money to..i ask for new number( not my fault) i have to pay for it!why they gave me a old number that i already paid for..really bad

0
Replies (2)
Vodacom
Vodacom's reply28 Aug 2025, 07:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply28 Aug 2025, 09:17
Official
Dear Ann.
 
Thank you for the time and effort taken to voice your dissatisfaction to our office. 
 
Our records indicate that your query has been attended to and feedback on this matter has been provided.

Please accept our sincere apologies for any aggravation caused.
 
Regards
Vodacom Consumer Website Team

Best regards,