1 reviews | Active since Mar 2014
Vodacom Nonsense
Why am i getting these SMS's from Vodacom. 1st message.."Vodacom Notification. Your details have been updated on the Credit Limit System"? that is a sms i got at 4:30am this morning 08/04/2019. it was then followed by 2 (two) more Sms's this morning 08/04/2019 from Vodacom for a number that is not mine. Messages read as follows. 2nd message "Dear (MY Name) Your Cancellation Order 1- ********** ********** for your vodacom number ********** 4883 has been completed. 3nd Message " Your voice Night Owl Balance for ********** 4883 has run out." Explain why i am getting these sms's when that number is not mine. and what is that Credit limit system? i have not been to a vodacom shop and/or had a phone call about my details updating anywhere for vodacom... Answers are needed TODAY.
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Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Thank you for accepting our call. Kindly note that your query has been resolved.
Regards
Vodacom Consumer Website Team