EL
Eloise L
1 reviews | Active since Jan 2022
07 Jul 2022, 21:48
Vodacom nonexistent service
My internet service in Bloemfontein central is nonexisting. Vodacom blames loadshedding. My son is with Telkom and is able to stream while I can't even read the news.
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Vodacom's replyOfficial
08 Jul 2022, 08:21Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2022, 08:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EL
Eloise L's updateReviewer Update
08 Aug 2022, 10:51Thank you to the network team for following up until resolved.
EL
Eloise L's update08 Aug 2022, 10:51
Reviewer Update
Thank you to the network team for following up until resolved.