AM
Alan M

1 reviews | Active since Dec 2024

30 Dec 2024, 22:14

Vodacom non service providers

Vodacoms service is pathetic to say the least... Nevermind how bad the signal is for phone calls the internet is so unstable and unusable, even after them sending experts out to run tests. Empty promises of resolving issues.. You can never get hold of them

Then to top it off they call u to upgrade your contract and twist ur arm to take a certain phone only to immediately receive an sms of out of stock... And then silence until I contact them only for them to tell me they won't be getting stock any time soon. So why call me and offer the phone in the first place...

Service and signal is what vodacom used to lead in now they have joined the ranks of all other non service provoders

0
Replies (1)
Vodacom
Vodacom's reply31 Dec 2024, 08:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team