MM
Marlene M

1 reviews | Active since May 2018

12 May 2018, 13:01

Vodacom non service delivery!!!

I pay R3500 to Vodacom for 3 contract phones plus wifi...realised i am not receiving data on wifi ....went in last Saturday to Vodacom in Springs Mall....a very helpful lady assisted me saw they were not loading my data promised to sort.....had no feed back ,phoned twice before i got a call....and head office will take a look.........unacceptable....i do not pay my bill this way....service pls South Africa...

0
Replies (1)
Vodacom
Vodacom's reply12 May 2018, 16:15
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team