MV
Maganathin V

1 reviews | Active since Jan 2021

10 May 2022, 11:21

Vodacom non-existing services

Vodacom is as useless as a local municipality - I paid with my Debit Card on Sunday at a Vodacom Store an payment is still not reflecting - the poor lady saids I must send a proof of payment - I could have done an EFT an proof of payment would have been send automatically - from a cybersecurity perspective I am reluctant to use online card payments to such a company - it’s like dealing with a municipality while we talk of 4IR an Metaverse 🤣💦 I just rest my case - choosing a Mobile Operator is like choosing who to vote for in South Africa - it is a Hell of Thing - maybe I should use Telkom fixed line 🤣💦

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Replies (1)
Vodacom
Vodacom's reply10 May 2022, 14:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team