TB
Thea B

1 reviews | Active since Jan 2024

07 Jan 2025, 12:29

VODACOM NON EXISTENT , SHOCKING, DISGUSTING SERVICE

I have been trying for 2,5 mths to port my number from Cell C to Vodacom. I have bought 5 different simcards and every time there is a reason why the porting cannot go through. Sadly I have to use Vodacom as I live out of town and reception is sketchy. Their service is SHOCKING, 50% of call centre staff are barely understandable, they do not deserve to be in business. HATE DEALING WITH THEM ON EVERY LEVEL!!!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply07 Jan 2025, 14:08
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team