TB
Thea B
1 reviews | Active since Jan 2024
07 Jan 2025, 12:29
VODACOM NON EXISTENT , SHOCKING, DISGUSTING SERVICE
I have been trying for 2,5 mths to port my number from Cell C to Vodacom. I have bought 5 different simcards and every time there is a reason why the porting cannot go through. Sadly I have to use Vodacom as I live out of town and reception is sketchy. Their service is SHOCKING, 50% of call centre staff are barely understandable, they do not deserve to be in business. HATE DEALING WITH THEM ON EVERY LEVEL!!!!!!!!!!!!!
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Replies (1)Vodacom's replyOfficial
07 Jan 2025, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply07 Jan 2025, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
