VODACOM - Non existent service

What is wrong with Vodacom signal?? We stay in Boons in Northwest province and for the last three-four weeks or signal is extremely bad. There is also NO DATA SIGNAL!

I have tried to contact Vodacom on numerous occasions but to no avail - if you are lucky enough to be able to get connected with a human being they start transferring you from pillar to post and eventually they just cut the call!

We have contracts that gets paid every month but we cannot use the service!!

Can someone contact me or give me an answer to what the problem is????

My contact number - if you can get hold of me - is *** ..... yes a Vodacom number!

Regards Maddy