1 reviews | Active since Nov 2016

08 Nov 2016, 13:52

Vodacom non existent customer service

<p>Your Vodacom Online Portal Account Ref: # 007292 dated 12 august - no action, no phone calls, NO INTEREST</p> <p>my compliant and request AGAIN for help Ref A2-1XGG-BTi1OY dated 28 October 2016 - no phone calls, NO INTEREST</p> <p>HOW low do you want to go? </p>

0
Replies (2)
Vodacom
Vodacom's reply08 Nov 2016, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update08 Nov 2016, 17:09
Reviewer Update

Now let us see, no time limit like within 24 hours or 2 or 3 business days????

The messages I received in August / October and November all said within x time.

The clock is ticking, I have been very patient, I am not impressed with an answer like the above. Currently it means nothing. I want action, I want real answers, real effort. Not automated replies.