1 reviews | Active since Jan 2017

20 May 2017, 13:31

Vodacom. Non delivery of upgrade.

<p>App**** for upgrade two weeks ago. Inquired on 18 May (they promise 24 hrs callback) . Now 20 May.</p> <p>Call line just plays music.</p>

0
Replies (2)
Vodacom
Vodacom's reply21 May 2017, 06:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply23 May 2017, 15:58
Official

Dear Chris Pieterse,

As discussed, our Sales Team have made contact with you and assisted with your enquiry.

Thank you for your patience.

Regards,

UW