CO
Carel O
1 reviews | Active since Jul 2015
26 Jul 2021, 10:30
Vodacom NON delivery
I have done an online upgrade after struggling for days and being send away at game, for a fault on Vodacom's side. this was done in the beginning of July. today is the 26th and to date I have not received my device, the company they use for delivery did not come to the party for delivery and still has NOT send my parcel. If you type in the waybill it says that the parcel is at isando???? ***, Im going to cancel my contract TODAY
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Vodacom's replyOfficial
26 Jul 2021, 11:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2021, 11:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team