JR
Juan R
1 reviews | Active since Sept 2020
10 Aug 2021, 15:35
Vodacom NON - customer service
The worst company when it comes to customer service. They are fleecing customers out of their money with unauthorized contracts and upgrades. They upgraded two data contracts of mine *******ly and **********ly. 3 Months later I am still trying to get these agreements reversed without any luck. The CEO's office got involved and they are as useless. Contacted the Consumer Commissioner's office and they just sit on their fat salaries without teeth or pride to do their jobs. Shameless bunch of no goods!!
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Replies (1)Vodacom's replyOfficial
11 Aug 2021, 07:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Aug 2021, 07:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
