AL
ASTRID LIEBRECHT-MEYER
1 reviews | Active since Mar 2012
19 Jul 2021, 12:14
VODACOM - NON CUSTOMER FRIENDLY
My service has been cut for days because of 'non-payment'. However, I have paid not once but twice. Called and was given an email address to which to send the proofs of payment. That was days ago and I have still not been reconnected. Am seriously considering changing service provider if this is the kind of customer treatment one gets.
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Vodacom's replyOfficial
19 Jul 2021, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Jul 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team