Vodacom NON Customer Care Services

<p>Dear South Africa Citizens,</p> <p> </p> <p>I would like to warn you to not upgrade phones via the Vodacom online services.</p> <p> </p> <p>Its like playing the Lotto and hoping you might be lucky to get something back.</p> <p> </p> <p>So Vodacom after more than enough emails, placing complaints on various platforms, you still think its a game to ignore the problem.</p> <p> </p> <p>You send so called sms notifications with query numbers and say how you are attending to the matter and thats it.</p> <p> </p> <p>Its not bad enough that I had to drive to Vodacom Techno Centre in Bellville to get my Nano Sims and they still dont work as the Sim Swap never got activated.</p> <p> </p> <p>So the 'free data' you gave for our terrible experience means nothing when I have to use it all to send daily emails and log complaints because you ignore the problems of the customers.</p> <p> </p> <p>What is the use of taking a higher contract upgrade and having the so called most secure android, when it cant be used?</p> <p> </p> <p>Is it so secure because a service provider cannot even activate the sim cards after doing a sim swap and thats why its so secure.</p> <p> </p> <p>Secure because a client cant use the phone.</p> <p> </p> <p>To me its a paper weight now which is expensive.</p> <p> </p> <p>You can keep ignoring the problem and continue to only send out those automated responses here on Hellopeter.</p> <p> </p> <p>Just sothat it looks like Vodacom is attending to complaints.</p> <p> </p> <p>Let all citizens in SA / customers of Vodacom know how you treat complaints.</p> <p> </p> <p>You ignore emails, you ignore these complaints listed here and most probably will force clients to have to go personally to the Vodacom Techno Centre in Bellville to make a scene before giving their matter attention.</p> <p> </p> <p>I speak out of experience for having been forced to do so just to get my Nano Sim cards.</p> <p> </p> <p>I give you until 5pm to have both our contract numbers activated on the supp**** Nano sims you handed to me and confirmed that you did the Sim Swap on before giving them to me.</p> <p> </p> <p>Or if you fail to do so, I will take legal steps against your business and make daily publications regarding your bad services to clients and reach out to all other customers you have ignored as well on this and other platforms.</p> <p> </p> <p>Have a wonderful day</p> <p> </p> <p> ********** </p> <p> ********** </p>