CK
Charles K

1 reviews | Active since Mar 2009

25 Jan 2022, 15:35

VODACOM NON COMPLIANT WITH POPI ACT AND PAIA

Since 01 July 2020 the consumers are protect by the POPI Act, Vodacom ignore all standards and the PAIA Manual is not even available as per legislation on their website. Vodacom has provided bogus marketing companies with the 5 lines which is in my name and in business use by my employees, my employees are company about the amount of calls received from tele marketer asking to speak to "Mr Charles" or "Mr Charles Kinnear", I do have my own dedicated cell number registered with Cell C and not Vodacom. Who gave Vodacom permission to give my numbers to the public marketing campaigns??? I need their PAIA manual in order logs a complain to the IRSA (Information Regulator of South Africa).

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Replies (1)
Vodacom
Vodacom's reply26 Jan 2022, 07:47
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team