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Rene
1 reviews | Active since Nov 2021
17 Nov 2023, 10:07
Vodacom Non Communication
Vodacom has switch off my line without sending any communication in this regard. AND the account has been paid in full.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Nov 2023, 12:29Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Nov 2023, 12:29
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
R
Rene's updateReviewer Update
17 Nov 2023, 21:25Vodacom,
How do you intend to contact me to assist? You've switched my number off.......?
How do you intend to contact me to assist? You've switched my number off.......?
R
Rene's update17 Nov 2023, 21:25
Reviewer Update
Vodacom,
How do you intend to contact me to assist? You've switched my number off.......?
How do you intend to contact me to assist? You've switched my number off.......?
R
Rene's updateReviewer Update
20 Nov 2023, 13:04No, you switched off the line. You can call me by switching the line back on. How am I supposed to call you? Seriously?
R
Rene's update20 Nov 2023, 13:04
Reviewer Update
No, you switched off the line. You can call me by switching the line back on. How am I supposed to call you? Seriously?