Vodacom non cancellation of contract after 24 month period - 28th month actually

I E mailed ********** on 5th December to cancell my ****le contract, no reply and debit order still deducted. I went into vodacom store Hemmingways East London and was told they don't do cancellations, they only do new contracts. I must call customer care. I have been on hold 10 minutes at a time, however no answer.

Why so easy to take out a contract but so difficult to cancel it. And keep on taking debit order off each month. December, January, February.........Pure theft.

I e mailed again on the 23 February 2018, still no reply.

I will never use vodacom again due to pure outright theft and refusing to cancel contract after 26 months. not even 22 months. From: Kasey Dewing ********** Sent: 04 December 2017 12:27 To: ********** Subject: FW: ********** Contract Cancellation Importance: High

Hi there Please can you cancel the above as per the above request. Thank you kindly