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wesley B

1 reviews | Active since Dec 2016

04 Dec 2018, 10:38

Vodacom nokia 8 black friday ****

still waiting on my black Friday deal nokia 8 . I phoned in on Friday application was approved no they telling me phone is on back order they have no stock available. I asked the consultant if there was stock available and he assured me there was and that I will receive it within 5 working days. I requested a copy of the call cause it looks like I have to go the legal root now.

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Replies (2)
Vodacom
Vodacom's reply04 Dec 2018, 17:17
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply06 Dec 2018, 10:51
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note that Sales Orders are subject to terms and conditions and stock availability. Should you not have received any confirmation call or order number on 24 November 2018, unfortunately the deal will not be honoured. We'd like to apologize sincerely for the aggravation caused.
For more information, please visit the link inserted below. Also, you may contact ***4 as they may offer you a different deal.
https://www.vodacom.co.za/vodacom/terms/competition-terms/black-friday-and-cyber-monday
Regards
Consumer Website Team