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Godphrey H

1 reviews | Active since Nov 2017

01 Oct 2024, 21:30

Vodacom noisy tower causing headaches

The tower located in Brakpan sonneveld Farquaharson road keeps making noise which makes it difficult to sleep at night and I get headaches as the noise is irritating. Please come fix your tower the noise is not healthy

0
Replies (3)
Vodacom
Vodacom's reply02 Oct 2024, 08:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

GH
Godphrey H's update03 Oct 2024, 01:12
Reviewer Update
Hi Vodacom I am still waiting for a consultant to call me. I am having a nightmare sleeping your tower is killing my ears and my headaches still continue . Please come fix it remove your faulty tower selling the house will take time and won't help if someone else will experience this irritation
Vodacom
Vodacom's reply03 Oct 2024, 09:55
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. 

Kindly be advised we have contacted the number you have provided however the person who has answered says they have not posted on our site. We have however informed our Network Division of this (Ref S5-6ZJ2L-LTEIG) Regards Vodacom Consumer Website Team

Best regards,