rS
rene S
1 reviews | Active since Aug 2009
30 Jun 2025, 11:42
VODACOM NO UPDATE OR REPLY THAT IS WOTH WHILE
Hi
I have still not heard from the courier or any call's from Vodacom, are they doing this upgrade or not because I'm really getting very upset. Its disgusting that we have to chase up, complain and even then nothing gets done. What is wrong with Vodacom and this pathetic service. You should be ashamed if we dont pay you quick to lock our account. People should start a boycott , because the service sucks. I cannot take this company, maybe you should cancel all my contracts and let me walk away from a useless company and go to some one who can offer service.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
30 Jun 2025, 16:23Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jun 2025, 16:23
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
rS
rene S's updateReviewer Update
01 Jul 2025, 05:41This does not help just a auto reply, my issue is not sorted, its going 2 weeks now. Vodacom has no customer service , don't care, and don't even try.
You cannot even call them because if they drop the calls they give the same lie every time, is it not time to stop these large corporation from using and abusing their clients. they should be ashamed. if people stood together these people can be taught a huge lesson. There is not 1 corp in this country that works well. They get away with too much on customers hard earned money.
You cannot even call them because if they drop the calls they give the same lie every time, is it not time to stop these large corporation from using and abusing their clients. they should be ashamed. if people stood together these people can be taught a huge lesson. There is not 1 corp in this country that works well. They get away with too much on customers hard earned money.
rS
rene S's update01 Jul 2025, 05:41
Reviewer Update
This does not help just a auto reply, my issue is not sorted, its going 2 weeks now. Vodacom has no customer service , don't care, and don't even try.
You cannot even call them because if they drop the calls they give the same lie every time, is it not time to stop these large corporation from using and abusing their clients. they should be ashamed. if people stood together these people can be taught a huge lesson. There is not 1 corp in this country that works well. They get away with too much on customers hard earned money.
You cannot even call them because if they drop the calls they give the same lie every time, is it not time to stop these large corporation from using and abusing their clients. they should be ashamed. if people stood together these people can be taught a huge lesson. There is not 1 corp in this country that works well. They get away with too much on customers hard earned money.