HP
Henry P

1 reviews | Active since Oct 2014

02 Apr 2020, 14:33

Vodacom - No support service

I have called Vodacom numerous times to inform them of my cancellation of mobile contract. Each time after speaking to a consultant and stating my intentions, I'm placed on hold and the call is either dropped or I'm kept on hold.

0
Replies (1)
Vodacom
Vodacom's reply03 Apr 2020, 09:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team