VODACOM - NO SOLUTION

I have written my complain here on the 6th of February 2024 and immediately received a call for the hellopeter team, as well as from Vodacom. Sadly nothing has changed.

So will I take this further or will I surrender, like they hope I would do....?? Haven't decided yet.

The only emails I get is that they were not able to get hold of me, but nothing more than that. How convenient.

All I can say to the public out there, looking for a service provider, DON'T choose Vodacom!!

I have been a loyal client with Vodacom for +- 20 years, 6 current running contracts, and this is the treatment I get. When I was trying to tell them I cannot afford to pay this much (more than R1000 pm), I desperately need to bring down this amount, cancel and change whatever is possible, they were willing to help, and NOW............. I'm pay +- R1554 pm.

THANK YOU VODACOM, you REALLY treated me, as a loyal paying-customers, like I'm of no value to you. I will spread the word on social media and make sure no one else get this kind of treatment, if I can help it.

I will cancel every single one of my 6 contracts when it is due for an upgrade, and go to the opposition.