1 reviews | Active since Mar 2012
Vodacom no signal - no response - ready to go to the media
With every passing day since 26/01/2018 that Vodacom is not resolving my issue, I loose money towards contracts I pay for which I have little use. Nearly a thousand rand a month - for what!!!
My family, friends, colleagues and CLIENTS cannot get a hold of me. I am spending more on airtime phoning people back when the signal does return and I have yet another lot of "You have missed a call from *** *** ***x"
But clearly this is not an issue to Vodacom.
How would you feel if you were not contactable - when you have to rush to someone with an MTN phone that lives nearby in the event of an emergency because your network provider simply brushes these complaints off as a joke.
I think I should take this to the media now - newspapers or Carte Blanche as I have waited long enough - I have been move than patient. So either you do something about the signal or you allow me to cancell my contracts at the end of this month WITHOUT PENALTIES - so I can actually move to a provider that does have signal in my area.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
