1 reviews | Active since Feb 2015
Vodacom NO signal during load shedding
We stay in Discovery Ext.7 in Roodepoort. During load shedding periods, we do not have ANY cellphone signals in the area. I tried to contact Vodacom to complain, but there is no number that I can phone that gives me the opportunity to explain the problem. Only machine voice prompts !! This is ridiculous. Worse than trying to get hold of Telkom ! All I want to do is to ask them to investigate their backup power in that area, but I suppose, they purposefully make sure no one can get hold of them !! What is the correct number to log a call ?? 082135 does not help a thing !! I can not talk to a machine !!
I have 4 vodacom contracts and will strongly look at changing over to another service provider if this is the type of service I have to PAY for !!
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Eskom's load shedding will impact the Cellular and Data services that we render, which will include limited or reduced data services and all telephony services. Kindly accept our sincere apologies for the inconvenience caused.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Eskom's load shedding will impact the Cellular and Data services that we render, which will include limited or reduced data services and all telephony services. Kindly accept our sincere apologies for the inconvenience caused.
Regards
Consumer Website Team