lR
lynda R

1 reviews | Active since Jun 2013

29 Jan 2023, 10:37

VODACOM NO SIGNAL 11 DAYS

CHARTWELL NORTH NO SIGNAL FOR 11 DAYS. SOME RESIDENTS GET INTERMTENT SIGNALS FAULTS HAS BEEN LOGGED DOZENS AND DOZENS OF TIMES WE ARE GETTING NO RESPONSE / CAN WE GET AN ANSWER PLEASE THIS IS URGENT BUSINESSES ARE UNABLE TO OPERATE YET TELKOM AND MTN USERS HAVE NO PROBLEMS

0
Replies (2)
Vodacom
Vodacom's reply30 Jan 2023, 08:19
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
lR
lynda R's update31 Jan 2023, 15:09
Reviewer Update
no consultant has called but i did get a really weird email asking all sots or ridiculous questions
asking home address etc - as the majority of chartwell north vodacom subscribers are having problems its not only impossible to answer - like the time and date of each call that we had problems with ??? seriously vodacom how disappointing you are.