DW
DANIE W

1 reviews | Active since Dec 2009

14 Dec 2023, 22:47

Vodacom no show

I have been trying to upgrade my instrument as my 2yr contract with Vodacom has expired with no luck to *** - I decided to cancel my contract altogether with no luck as well

0
Replies (3)
Vodacom
Vodacom's reply15 Dec 2023, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
DW
DANIE W's update19 Dec 2023, 05:27
Reviewer Update
Dear Vodacom,

I have had no reply from you still - please contact me at *** if you can not get hold of me telephonically as I would like to cancel my contract ***
DW
DANIE W's update28 Dec 2023, 02:41
Reviewer Update
Still no reply joy from Vodacom - they are ignoring my return emails. I will be closing my account as my contract has expired and I have no communication from them with regards to upgrade - how unprofessional