1 reviews | Active since Mar 2014
Vodacom No Services
I see there is already a huge amount of complaints against Vodacom today and before.
It is quite clear that Vodacom do not care at all if one reads all the complains and they are basically the same, TOTAL and UTTER incompetence, hence i wonder what is the point? All sections of Vodacom is completely useless in their client services, and this is not my first rodeo but I now, absolute had it with Vodacom. This is my story: I purchase the online Powerflex month to month package from vodacom on their advise to move from contract to prepaid, I specifically ask them to confirm that I will retian my existing number, which they confirm, HOWEVER when the package was delivered horribly it appears that i cannot keep my current numner, so hence i tired to cancel and reverese the process, and well to every other person complaining about cancellation, I had a rude awakening, that cancellation even though stipulated on Vodacom's website is not a option.
Nobody at 1. online service,2. customer services, or 3.cancellations can assist you, they keep on referring you to the next section in a continious loop, this went on for +- 1.5 to 2 hours for 2 days in a row, and the best of all their is no contact for senior management of Vodacom, they hide behind their glass windows and laughting at the poor stupid customers that follow them like sheeps.
This is a call to fellow South Africans, lets stop VODACOM, support MTN as soon as you can cancel your contract.
and on a last note to VODACOM do not repsond with usual reply, am i not interest in your delying tactics & bull*%$.
