BS
Bev S
1 reviews | Active since Feb 2012
02 Mar 2023, 07:30
Vodacom NO service WHATSOEVER
If I could give a negative star rating, I would. I cancelled my contract (after about 20 years), and yet Vodacom still feels entitled to deduct money from my bank account every month. Email/sms/WhatsApp/Call Centre all useless. I'm beyond irritated.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
02 Mar 2023, 08:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2023, 08:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
BS
Bev S's updateReviewer Update
06 Mar 2023, 16:14Thank you so much for attending to this with such professionalism and kindness.
BS
Bev S's update06 Mar 2023, 16:14
Reviewer Update
Thank you so much for attending to this with such professionalism and kindness.