HP
Hennie P

1 reviews | Active since Jun 2020

05 Jun 2020, 12:26

Vodacom - No Service STAY AWAY!!!

Vodacom? STAY AWAY! Good luck with resolving a problem with these guys! I have had a problem with my VOIP line for more than a month. When I managed to stay connected with an operator for long enough, I logged numerous calls - no success. I have been given the whole run around - line problems, account problems and what not. I even had to pay for the line service I dont have. It is easier to have your teeth pulled than logging a call on the net not to mention the numerous menus and transfers when you phone........STAY AWAY!!! Not worth the trouble.

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Replies (1)
Vodacom
Vodacom's reply05 Jun 2020, 13:31
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team