Vodacom.... no service provider
<p>Today I have experienced the worst service ever. <br />Last night I did an online upgrade - seeing as you advertise it as the alpha & omega with next day delivery. <br />This morning, trying to track the status of my upgrade and to see the status of my phone delivery, I tried contacting every single call centre available. With no luck. <br />I tried cancelling the online order and even going in-store. <br />I have been offered the most arrogant service by your call centers and I am currently in mindset of cancelling all my Vodacom contracts. <br />I will not ever recommend Vodacom Online for anybody. It sucks. <br />I am still not sure if I will receive my phone. <br />And this was urgent. <br />Cant believe you advertise yourself as a professional service!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
