Vodacom - No service or responsibility

Be carefull to get 5G home internet with them. We got a contract (5G home internet) on the 24th November 2025 and after 17 calls no feedback or help from them yet. They make sure they get their instalment and after that they don’t care about their customers. There is a factory problem with the device and from the 25th 2025 November until today 11 Feb 2026 we called and asked for assistance 17 times but they keep on giving us ref. numbers but no lack of responsibility as a service provider. Beware, rather use rain because we used rain for 9 months and even tho their upload & download speeds is slower, we never had problems with them.