MS
Melinda S
1 reviews | Active since Jun 2011
03 Mar 2021, 08:33
VODACOM - NO SERVICE OR NETWORK - PARKHURST AND PARKTOWN NORTH
Not sure what is going on with Vodacom but the network and connection si extremely poor to say the least. Half the time I am getting Emergency Calls Only. When my phone is working, cant call because the parties on the other end cant hear me or I can't hear them. This is at our home in Parkhurst and at the office in Partown North. Unacceptable!!!!Vodacom. You are costing me alot of money for a service i am not receiving.
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Replies (2)
Vodacom's replyOfficial
03 Mar 2021, 09:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 09:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MS
Melinda S's updateReviewer Update
05 Mar 2021, 09:09Just received a message that the query has been resolved. Please advise who the solution expert spoke to as it wasn't me and as far as I am concerned .... nothing is resolved. Are you having a laugh?
MS
Melinda S's update05 Mar 2021, 09:09
Reviewer Update
Just received a message that the query has been resolved. Please advise who the solution expert spoke to as it wasn't me and as far as I am concerned .... nothing is resolved. Are you having a laugh?