RK
Rina K

1 reviews | Active since Mar 2018

11 Mar 2018, 21:24

Vodacom no service & emergency calls only!!!!!!!!!!

I experience a Vodacom no service & emergency calls only!!!!!!!!!! problem since 9 March 2018. I went to Vodacom shops twice and staff keep telling me that Vodacom experience system problems and the problem will be solved soon. It is now 11 March 21:00 and I am still unable to make a phone call. This is unacceptable. How long can it take them to sort out the problem? I have a contract phone and loose on my time to use my minutes that will lapse when not used. Vodacom sucks!

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Replies (1)
Vodacom
Vodacom's reply12 Mar 2018, 07:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team