JM
Johan M
1 reviews | Active since May 2017
13 Jun 2019, 16:32
Vodacom No Service at All
I tried upgrading online, and vodacom failed to upgrade as requested. From there on i have had poor service on poor service and 4 hours later I cancelled my upgrade which was not correct.
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Replies (2)
Vodacom's replyOfficial
13 Jun 2019, 19:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jun 2019, 19:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JM
Johan M's updateReviewer Update
20 Jun 2019, 13:5720 June and still no resolution or reply. Vodacom and customer care ???
JM
Johan M's update20 Jun 2019, 13:57
Reviewer Update
20 June and still no resolution or reply. Vodacom and customer care ???