DC
Dirk C
1 reviews | Active since Apr 2012
26 Sept 2019, 09:36
Vodacom = No service and bad reception
I completed the "Unrestricted APN" application form as per instructions from Vodacom, emailed it to Vodacom *** 13 Jun 2019 with no reply from Vodacom till date.
If this continues I will not be renewing any of my 3 contracts going forward.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Sept 2019, 09:39Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Sept 2019, 09:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DC
Dirk C's updateReviewer Update
27 Sept 2019, 06:42I have been with Vodacom for years, but looks like service delivery are taking a dive for the worst.
Service at iets best, still waiting for Vodacom to call me.
For me its simple, If this is NOT resolved by the end of today, I will move my data over to Telkom and will NOT renew my contracts when time for renewal, thats simple and easy.
Service at iets best, still waiting for Vodacom to call me.
For me its simple, If this is NOT resolved by the end of today, I will move my data over to Telkom and will NOT renew my contracts when time for renewal, thats simple and easy.
DC
Dirk C's update27 Sept 2019, 06:42
Reviewer Update
I have been with Vodacom for years, but looks like service delivery are taking a dive for the worst.
Service at iets best, still waiting for Vodacom to call me.
For me its simple, If this is NOT resolved by the end of today, I will move my data over to Telkom and will NOT renew my contracts when time for renewal, thats simple and easy.
Service at iets best, still waiting for Vodacom to call me.
For me its simple, If this is NOT resolved by the end of today, I will move my data over to Telkom and will NOT renew my contracts when time for renewal, thats simple and easy.