AB
Albert B

1 reviews | Active since Mar 2022

13 Apr 2022, 15:05

Vodacom, NO SERVICE !!!!

Have been Vodacom customer for over 20 years, call center staff have no clue what's going on no reel advise and expensive data. you phone in and it takes half and hour to speak to someone if you get trough to a person. Its as if they don't want you to speak to them for assistance. They don't want to speak to there customers what a BS service provider. Call back service doesn't work have tried three times now with a call back but no one on the other side of the call. Customer loyalty means nothing to this company. Vodacom you have a 0/10 from me.

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Replies (1)
Vodacom
Vodacom's reply13 Apr 2022, 20:21
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team