1 reviews | Active since Dec 2016
VODACOM NO SERVICE
<p>It is with great disappoint and dissatisfaction in Vodacom and the readiness to cut all business with Vodacom. It all started when I took out my new contract. First I was promised that my phone will be delivered in three days (which would have been the Friday) which never happen. Once again phoning Vodacom they have received no order. Then I went in to Vodaworld where they say that the lady taking my order didn’t do it properly. They will cancel the order and I have to reapply. The next moment I get a delivery notice delivering the phone, deciding to just go on, so I can have a phone again. I have been a client of Vodacom for many years. Beginning of November I cannot see who is phoning me. Phoning Vodacom and going in to Vodaworld my problem still not solved. Yesterday I phoned them again and went into Vodaworld for the 3rd time and say it will be fixed by 15:00 to 15:30 and only today phoning in someone managed to get this activated. But it is the 2nd of the month and still no airtime as per my contact of R 110.00 not loaded (they are working on it). We loaded another R 110.00 so I can phone out. I am in my 70’s and this is getting to much. I am ready to cancel this contract with no service from Vodacom at all.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
