AL
Adelle L
1 reviews | Active since Dec 2018
15 Sept 2022, 11:36
Vodacom No Service
I'm high dissatisfied with Vodacom. They keep blocking my account even after I've paid in towards the arrears. I can rather save a lot of money and go over to Rain. In this trouble times now i sitting without network. This is frustrating and disputing. I'm sure there is a million other users who can vouch for their utter uselessness and bullying.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
15 Sept 2022, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Sept 2022, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AL
Adelle L's updateReviewer Update
15 Sept 2022, 13:19Vodacom had a friendly and helpful staff call me. The over prizing and unhappy taste of the whole experience is hard to swallow. I don't know if it is just me but we as the consumers are being taken for rides by networks and their high charges. I'm impressed by the staff member but still upset at the Brand.
AL
Adelle L's update15 Sept 2022, 13:19
Reviewer Update
Vodacom had a friendly and helpful staff call me. The over prizing and unhappy taste of the whole experience is hard to swallow. I don't know if it is just me but we as the consumers are being taken for rides by networks and their high charges. I'm impressed by the staff member but still upset at the Brand.